Sneaky Snatch Support
If you need help with Sneaky Snatch, contact us using the details below.
Contact
Support email: [email protected]
Expected response time: We typically respond within 24–48 hours.
Common Questions (FAQ)
- Q: Do I need an account to play?
- A: No. Sneaky Snatch does not require an account or a login.
- Q: Is the game free?
- A: Yes. All content and all four character skins are free. Coins are earned by playing. There are no ads.
- Q: Do I need an internet connection?
- A: No. Sneaky Snatch works offline.
- Q: Where is my progress saved? How do I move to a new phone?
- A: Progress is saved only on the device you play on. There is no cloud sync. Deleting the app or resetting progress erases it, and it is not transferred automatically to a new phone. iOS device backups or device transfers may carry app data, but we cannot promise that they will.
- Q: How do I reset my progress?
- A: Open Settings in the game and choose Reset progress.
- Q: How do I change the controls?
- A: Open Settings and choose Drag or Joystick.
- Q: How do I turn off sound or haptics?
- A: Open Settings and switch off sound or haptics.
- Q: I lost coins or boosters, or I found a bug. What should I do?
- A: Email [email protected] with your device model, your iOS version and the stage number where it happened.
Privacy and Terms
Sneaky Snatch is an independent app and is not affiliated with or endorsed by Apple Inc.